Costco Price Adjustment Policy: How to Request a Price Adjustment Online After Missing a Big Discount

Good news for those who recently purchased items at Costco! A TikTok video explained that customers are eligible for price adjustments within 30 days after the retail giant posted discount offers.

Despite the benefits it brings, people should note that they only have two options if they want to take advantage of the Costco price adjustment: through online and phone calls.

Costco price adjustment

Content creator and TikTok attorney Erika Kullberg shared an informative video, which explains that Costco customers may see the prices of their purchased items adjusted.

In said video, Kullberg informed a Costco rep that she had recently purchased a TV and noticed it was $400 off after talking to staff. Responding to Kullberg, the staff said there was nothing she could do about it.

Since reading the terms, Kullberg replied that she was aware of Costco’s price adjustment.

The staff then asked Kullberg about the date of purchase, and the attorney replied that she purchased the TV three weeks ago. Kullberg also pointed out that she is eligible for a refund option as she falls under the 30-day price adjustment period.

To end the row, staff said the company would refund the $400 difference.

At the time of writing, the video has racked up over 800,000 views and over 80,000 likes.

@erikakullberg What Costco Doesn’t Want You To Know About Reimbursing Money #lawyer #money #personal finance ♬ original sound – Money Lawyer Erika

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For those who don’t know how to make a price adjustment, Rather Be Shopping said that a Costco price adjustment only occurs when a customer has purchased products at the Costco warehouse or online and notices that the purchased item had a price drop within 30 days. .

To emphasize, customers are eligible for both price adjustments and a refund of the excess price of the product(s) purchased. For example, this retail giant is known to drop its prices from time to time, which mainly happens during Black Friday and the holiday season.

Costco did this in order to keep its prices competitive with other retail giants, including Best Buy, Target and Walmart.

How to Request a Price Adjustment Online After Missing a Big Discount

Customers who purchased products on and noticed a price drop within 30 days can request a price adjustment.

For those curious how to do this, Rather Be Shopping noted that customers have two options. One of them requires the customer to fill out a form. The other way is to call Costco at 1 (800) 774-2678.

Customers should also keep in mind that they cannot go to the warehouse to request a price adjustment on products purchased on

In the event that a customer is having trouble logging into Costco through the aforementioned number, there are simple steps that may help consumers receive their Costco price adjustment.

Customers can head to this link and fill in all important information such as basic customer details, existing service request number and item numbers of purchased products. Other information such as the price paid for the item(s), quantity of items purchased and confirmation of items shipped will also be requested from the customer.

After completing the said form, the Costco price adjustment request will be directed to the retail giant’s system.

However, the Rather Be Shopping report clarified that consumers should be aware that said price adjustment will come from the online price and not the Costco warehouse price. It only means that people should look for the fit online rather than the warehouse price.

In this regard, customers should keep in mind that shipping costs affect the online price.

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Eleanor C. William